We have updated section 3 in our Terms and Conditions of Business that explains how client money is held and protected under the rules of the Financial Conduct Authority’s Client Assets Sourcebook (CASS). There is no change to the way your money is managed. The update is to provide clearer and more transparent information. View our Current Terms and Conditions of Business

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We have updated section 3 in our Terms and Conditions of Business that explains how client money is held and protected under the rules of the Financial Conduct Authority’s Client Assets Sourcebook (CASS). There is no change to the way your money is managed. The update is to provide clearer and more transparent information. View our Current Terms and Conditions of Business

Warning: Suspected Store First Scam

March 24, 2026
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We are aware of recent correspondence that some members have received in relation to Store First Newco Limited and the purported appointment of a liquidator.

Following a review by our internal teams, and based on information from official sources, we believe this correspondence is most likely a scam. We are currently investigating the matter and have notified the Official Receiver.

At this stage, we ask that you:

  • Do not respond to any unexpected emails, letters or calls claiming to relate to Store First Newco Limited or offering refunds, recoveries, or dividends.
  • Do not make any payments or provide bank details or personal information to anyone claiming to represent a liquidator or insolvency practitioner in relation to this matter.
  • Forward any suspicious correspondence you receive about Store First Newco Limited to:[email protected]
    (This is the official address used by the Insolvency Service to investigate fraudulent communications.)

We will keep you updated as further information becomes available. If you are concerned you may have been contacted by a scammer or have already shared information, please report this via the UK’s official fraud reporting service at reportfraud.police.uk.